Refund and Cancellation Policy

How cancellations and refunds work - now (free) and when paid plans launch.

Last updated: June 29, 2026Version 0.1 (Draft)

Draft - not yet in force. This is version 0.1, pending review by qualified legal counsel. Some details shown in brackets are placeholders to be finalised before launch. It is provided for planning and is not legal advice.

1. Current status

Chatonics is free during the launch phase; no payments are taken, so no refunds apply today.
You can stop using the Service and close your workspace at any time.

2. Cancellation

You may cancel your account at any time from your workspace settings or by contacting us.
On cancellation, your access ends and your data is handled per the Privacy Policy and DPA.
You can request an export of your data before closing your account.

3. Refunds (when paid plans launch)

Proposed approach (to confirm): subscriptions can be canceled at any time and will not renew.
Proposed approach (to confirm): fees already paid for the current period are [non-refundable / pro-rated] - [decide].
Where required by law, statutory cancellation and refund rights will be honored.
Final refund terms will be published with pricing before any charges apply.

4. How to request

To cancel or ask about a refund, contact [billing contact email]. We aim to respond promptly.

5. Changes

This Policy will be updated when paid plans are introduced and may change over time, with notice of material changes.